Training writers to create clear business documents

Is this your experience?

Have you ever read a piece of writing that left you feeling confused or disinterested? Did you have to dig deep into your energy and focus to figure out what it was saying?
Did it demand more of your time and energy than you would have preferred to spend on it?

Don't waste your resources!

No business can afford to waste valuable resources writing documents that are dense and difficult to read. People don't have the time or energy to wade through gobbledygook. When we communicate in plain language, misunderstandings disappear. Readers are able to understand and use the information.

Five principles of plain language

Consider your reader
Target their needs
Know your message
Be clear about what you are saying
Write effectively
Use plain style, tone and grammar
Organise your information
Plan and structure your document well
Present your information well
Create visual appeal and readability

No more ...

  • confusion, complaints or misunderstandings
  • enquiries asking for clarification
  • lack of action because the request was unclear
  • precious time spent explaining what you meant
  • countless reviewing and rewriting by managers and executives to get the document right before it goes out the door.

welcome to ...

  • clear and concise writing
  • messages getting through
  • streamlined processes
  • savings of time, money, and effort
  • your improved reputation
  • increased satisfaction of clients, stakeholders and staff.
your bottom line
Plain language writing helps you communicate your message efficiently. Clear writing saves time, money and effort.
your vision & values
Clear written communication connects the style and tone of your documents with the values and vision of your organisation.
YOUR outcomes
Professional documents produce your intended actions and outcomes.

Since 1999

Plain Language Australia has been helping businesses apply the 5 principles of plain language to:
  • Reports
  • Policies and procedures
  • Forms
  • Submissions
  • Newsletters
  • Contracts
  • Emails and letters
  • Blogs
  • Website content
  • Our communications team and Executive Management Group have appreciated Annette's support in bringing our plain language strategy to life!
    Daniele Bird, Partner at EY Deputy Auditor-General, (former) Queensland Audit Office
  • It is not often I get to work with consultants that are not only helpful but interested in making the project a great success. Your follow-up service and always looking for new ways has been extremely beneficial.
    Gary Photinos, Manager, Redland Shire Council
  • Annette is an engaging presenter with an exceptionally good grasp of the principles and practices of clear communication. Her training and advice has helped our auditors to develop and refine their approaches to the use of plain language in our reports. The results speak for themselves.
    Andrew Greaves, Auditor-General for Victoria
  • Annette. A professional, engaged and genuine individual who kept striving for perfection and went over and above to deliver. I simply cannot recommend her services enough. If you want your company to excel in communication, ask Annette if she can help.
    Damien Fagan, Associate Director, HIV at Gilead Sciences
Let's Work Together!
Talk to us about how we can help your business write documents that are easy to read and understand.
contact us
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